Privacy Policy
Last updated: January 2026
Bitkova Academy (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information of our users. This Privacy Policy explains how we collect, use, store, and protect your information when you use our platform, services, and website.
1. Information We Collect
We may collect the following information:
- Personal information such as name and email address
- Account information created through Firebase Authentication
- Payment details (processed securely by Paystack)
- Course enrollment and progress data
- Telegram group identifiers for class access
- Device and usage data for security and analytics
2. How We Collect Information
- When you create an account
- When you enroll in a course or make a payment
- When you interact with our platform or content
- Through cookies and similar technologies
3. How We Use Your Information
- To provide and manage your account
- To process payments and enrollments
- To deliver courses and Telegram classes
- To communicate important updates
- To improve platform performance and security
4. Third-Party Services
We use trusted third-party services to operate our platform:
- Paystack (payment processing)
- Google Firebase (authentication, database, hosting)
- Telegram (class communication and access)
These services have their own privacy policies, and we are not responsible for their practices.
5. Data Retention
We retain your information as long as your account remains active or as required to provide services. You may request deletion of your data at any time.
6. Your Rights
- Access and review your personal data
- Request correction or deletion
- Withdraw consent for communications
7. Security
We implement reasonable technical and organizational measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of our platform after changes constitutes acceptance of the updated policy.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: support@bitkova.com
